My Safe is not opening

The most common reason your safe will no longer open is because the batteries have gone flat.
When replacing your batteries ensure you are using Energizer or Duracell alkaline batteries only.

I have lost the Key/Code for my safe

Unfortunately, if you have lost your key or code, you will require a locksmith or safe technician to open and repair your safe.
Our retailers will be able to assist with this.

How do I change the code on my safe

SFT20ED –  SFT20ED Instructions

SFT25EA24 – Coming Soon 

SFT25EC/SFT35EC – Coming Soon